Vice president of human resources in British Columbia Automobile Association (BCAA) has just completed the first collective bargaining agreements for two separate units negotiate with the union associations, which represent about 25 percent of the workforce BCAA,. Senior management BCAA, wanted to find a way to reconcile with its union employees at the same time lead to major cultural changes in the age-old history. They wondered how best to proceed. The case serves as a means to discuss how companies can manage the employment relationship after the impact, when you try to implement strategic change. "Hide
by Charlene Zietsma, Ken Mark Source: Richard Ivey School of Business Foundation 10 pages. Publication Date: November 6, 2006. Prod. #: 906M85-PDF-ENG