February 19, 2005, British Airways, flight 268, 747, took off from Los Angeles International Airport (LAX) went to Heathrow Airport in London. It will be a 11-hour, 5,000-plus miles of flight. Shortly after takeoff, only 296 feet in the air, one of the four jet engines exploded. Pilots had to determine what action to take: to immediately return to Los Angeles, or to continue the flight. This case describes the various options and the possible consequences of each. See also In case (UV0774).
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by R. Edward Freeman, Jenny Mead Source: Darden School of Business 4 pages. Publication Date: January 8, 2007. Prod. #: UV0773-PDF-ENG