Waterloo Regional Police Services: The CIMS Project (B) Harvard Case Solution & Analysis

Chief of the Waterloo Regional Police were again faced with a crisis in the ongoing development of the project of CIMS. It was in early 2005, and he was back to discuss the future of the more time-consuming and expensive project. Complicating matters now, however, was the fact that some of its partner organizations in CIMS wanted to live with those pieces of software that are delivered from the manufacturer. These organizations are struggling with legacy systems, and wanted to go ahead with the implementation of the new system, despite the presence of systemic problems. What should he do? Does it need to encourage the regions to wait and review the draft or whether it was better to continue to move forward with these elements. "Hide
by Jane Movold, Deborah Compeau Source: Richard Ivey School of Business Foundation 4 pages. Publication date: April 11, 2007. Prod. #: 907E08-PDF-ENG

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