Describes the development and implementation of the most advanced systems in the world of human resource management software. Royal Bank of Scotland Group is a world leader in the banking which began implementation of a strategy to measure the impact of human capital on the final financial results in 2000. Under the guidance of HR executive Greig Aitken, this strategy included the use of online software tools, through which HR managers could measure employee performance, evaluation of its impact on business performance, and the commission new units of special surveys and studies. Aitken faces several challenges in promoting the use of human capital in the Group's strategy, namely, how it should continue to develop buy-in of key management? And how to react when a group of human capital analysis reveals some surprising results in one of its most important divisions? "Hide
by Boris Groysberg, Elliot Sherman Source: Harvard Business School 34 pages. Publication Date: October 26, 2007. Prod. #: 408060-PDF-ENG
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