Credibility in taxation environment Harvard Case Solution & Analysis

Credibility in taxation environment Case Solution

Explain the concept and characteristics of Credibility found across the professional accounting bodies to the fellow staff members.

Credibility is the main factor to success of an organization. It is a multidimensional concept  that comprises of the perceiver's, who evaluate the communicators on the basis of relevant knowledge, honesty, and good intention towards the perceiver. Credibility occurs when an organization is sufficiently able to act upon steps that it says it will take. Credibility is also time-sensitive because nowadays, the organization's perception of credibility differs completely from its perceived credibility by the same organization in future. Credibility is also based on an organization's intention and exists when one can confidently use earlier period actions to predict future behavior.

The concepts of credibility are interrelated to the reputation of the organization, for instance, a good reputation of any organization generates credibility, whereas reputation of any organization shows that the customers find it trustworthy. Credibility influences reputation only through the outcome - that is, promised quality must be delivered. In others words, we can say credibility also plays an important role in influencing the consumer's attitudes towards purchasing a product.

Various professional accounting bodies have taken on the role of self-regulation within the profession. All professional bodies have their own set of entry requirements for membership; in most cases, they want relevant proof of qualification/training and demand evidence for their experience within the field. As Mr. John started consultancy in taxation with a small business set up in the year 2004, has to hired employees who has done CIMA or AAT, individuals who have completed the CIMA, who has the relevant practice in the accountancy field. The company will not be able to spend lot of time in training their employees on the other hand, individual who have done AAT is a professional membership, the aim is to preserve accountancy as a well-trusted and respected profession. AAT professionals offer accounts, taxation, or related consultancy services to the public. They also have that required knowledge, training, and skills in practicing professional ethics

Your team would establish and draft guidelines for fulfilling ethical requirements of Credibility in your professional organization, the main ethical aspects of Credibility that your organization should have as guidelines for the staff members so as to comply with these guidelines; they are following ethical requirements working within taxation environments.

The main purpose is to set the guidelines in order to provide their staff a positively oriented set of practical suggestions for maintaining and communicate the ethical decision. The company this way would be able make itself credible. The credibility of any organization is identified through the sales of the organization and customers buying attitude towards the purchased product. If most of the customers like the product, the sales of the company will increase, which influences reputation of the company. The staff of the organization has to follow the guidelines in order to resolve the problem and work effectively, so that the company will be able to provide high-quality products to the customers. In addition, the company has to provide training and knowledge and follow some guidelines. There are some guidelines available to maintain the company’s credibility.....................

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