Regency Plaza Case Solution
PROJECT CHARTER
GENERAL INFORMATION
Project Title Regency Plaza Design
Description Regency Plaza Design for the Disabled
Sponsor Kelly & Miller
Project Manager Hodgkin
Date 3-Dec-2015
CORPORATE REASONS FOR PROJECT
Improve Building’s design so that it could provide greater facilities to the customers with disabilities and to compete more effectively.
An element of the American with Disabilities Act
Component of a healthy and safety
Renovation and construction according to the Act of Disabilities
Restore the reputation of the building in the eyes of local community
Lay the foundation for the creation of brand image for disabilities
PROJECT OBJECTIVES
Complete renovation and construction of the ground according to the Americans with Disabilities Act
Hire Skillful and determinant staff in order to provide greater customer care to disabilities.
Create goal congruence between employees and organization in order to achieve corporate objectives
The hotel is to open for business by the end of July of this year
Purpose of the project to create a co-operative culture that includes regular recognition and feedback
PROJECT CONSTRAINTS
A number of structures have to locate along the project
Impact of the structure is extremely high upon the project
Funding for this project covers the estimated cost
Chances of phase construction is high with respect to the available funding
KEY PERFORMANCE INDICATORS
Name Description
Goals Organisational goals to be achived within first two years of the opening
Customers Satisfaction Property should achieve more than 90% satisfaction ratting among disabilities which could be identified through survey forms
Occupancy rate Occupancy rate should be more than 80% throughout the year
Profitability Property should achieve maximum profit margin which could be set through bench marking the largest competitor
Ratting The hotel should achieve three star ratting within the first years of its operations
Visitors rate Hotel visitors rate should be more than 30-40% throughout the year
Stakeholders expectations Property should fulfill the expectations of its stakeholders even they are connected through the property or not in order to enhance corporate image
Customer turnover rate Customer turnover rate should be low
Employees retention rate Employees retention rate should be high
SCOPE OF WORK
Name Description
Design Concept Report Project Charter Shoud include design concept report
Technical Studies Review of key technical studies and reports
Existing Conditions Review of existing conditions and key available resources
Corridor Development Approach Property should establish corridor development approach rather than focusing on roadway.........................
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