The government wanted Apple to supply the FBI with access to information that was encrypted on an Apple product, the iPhone.
Cook's refusal to acquiesce to the demands of the government initiated a strong public discourse, juxtaposing the need for security with the basic right of privacy against one another. This case talks about the common dilemma in problems involving right-versus-right decisions. Which right should Cook select? What are the ethical dilemmas involved in making this choice? Should Cook solve the dilemma? (Tulsi Jayakumar has an association with the Indian institute ‘SP Jain Institute of Research & Management’.)
PUBLICATION DATE: April 28, 2016 PRODUCT #: W16245-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE