This case investigates the transformation of Umbra Health Partners (Umbra), a privately owned Canadian healthcare organization, as it undergoes an extensive restructuring, through the outlook of the branch supervisor, who's a recent grad of a master of business administration program in health services management. The first part of the case analyzes the function of the branch manager and the last part of the case analyzes his new role in the corporate office.
He evaluates the organizational difficulties inherent in the organization as a whole and in the division office, when he's first hired at Umbra. As division manager, he attempts to find solutions to those issues and improve the dependability of his division. Later, he's promoted to a position in the corporate office, where he addresses the organizational issues at the corporate level (some of which reflect those at the division office), like a lack of interdependence and a vague awareness of the direction where the organization is headed. Taken together, the case offers a host of material to discuss the complexities of organizational change.
Surgery With Blunt Tools Restructuring and Ambiguity at Umbra Health Partners case study solution
PUBLICATION DATE: July 07, 2008 PRODUCT #: 907C38-PDF-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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