Mibanco, a leading microfinance bank in Peru, is facing stiff competition in the banking industry catches the low income segments. Companion video clips bring to class the modern reality of world-class microfinance institution, where ground streets and cluttered market loan officer to co-exist with the technical sophistication of the financial analysis and the prime professional management. Rafael Llosa, CEO Mibanco must find a way to maintain the financial activities of one of the most profitable banks in Peru and achieve strategic growth objectives set by his board while facing the most aggressive competitive scenario in the 25-year history of microfinance in Peru. Courseware number 9-309-701, "Microfinance: Operating Outlook", contains five chapters, filmed in Mibanco: Introduction, competition, marketing, operations and human relations.
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by Michael Chu, Gustavo A. Herrero Source: Harvard Business School 15 pages. Publication Date: February 7, 2009. Prod. #: 309095-PDF-ENG
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