Mozilla found its Firefox web browser in November 2004, when Microsoft's Internet Explorer was giving away its browser, and had a market share of over 90 percent. Five years after, Firefox had a 25 percent share, and more than 300 million people were using the browser.
Mozilla Scaling Through a Community of Volunteers Case Solution
Other Mozilla products, and Firefox, were open source programs. A small Mozilla staff worked with tens of thousands of volunteers to develop, test, debug, and promote its software. This case study discusses ways that Mozilla channeled their passion, and educated and developed its community of volunteers, motivated them.
PUBLICATION DATE: December 12, 2009 PRODUCT #: HR35-HCB-ENG
This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT
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