Jordan Cohen at pfizerWorks: Building the Office of the Future Harvard Case Solution & Analysis

Jordan Cohen is the Manager of organisational efficiency within Pfizer, the large pharmaceutical company. He establishes a system called pfizerWorks that outsources tasks for example training of Excel, PowerPoint and research.

This case follows his progress over a five year interval as he sets it up from scratch to embedding pfizerWorks throughout the corporation.

PUBLICATION DATE: November 02, 2009 PRODUCT #: IES225-HCB-ENG

This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT

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