Canadian Air Transport Security Authority (CATSA) Harvard Case Solution & Analysis

In March 2005, Vice President and Chief Operating Officer, Canadian Air Transport Security Authority (CATSA), thinking about how best to use business intelligence (BI), which CATSA were implemented. Since its inception in 2002, CATSA has developed an organizational structure with more than 200 managers oversee 4,000 officers screening. In June 2003, BI solutions was developed and in 2004 the decision was started. Vice president wanted to know whether his team could anticipate and manage change, the new system will BI. "Hide
by Darren Meister, Ken Mark Source: Richard Ivey School of Business Foundation 10 pages. Publication Date: September 17, 2009. Prod. #: 906E18-PDF-ENG

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