While Paolo considers that he has been sensitive in providing feedback to Denise, he does not feel that Denise is reciprocating. Her responses feels like a personal assault and looks rather negative. Use comments as a means to encourage Denise and he chose to be more positive.
He believes that she is not doing the same. Paolo and Denise have establish a time to meet to discuss their latest class participation, and Paolo has made a decision to use this time to deal with his issues with Denise. This case should be properly used with its associate case: Paolo Canto and Denise Frazer: A Case Vignette on Feedback - Denise Frazer's Outlook.
PUBLICATION DATE: August 16, 2011 PRODUCT #: 412046-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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