How to Lead During a Crisis: Lessons From the Rescue of the Chilean Miners Harvard Case Solution & Analysis

Devastating events, like the monetary storms, earthquakes or mine falls, can be divided into three phases, each calling for diverse types of preparation or responses. Subsequent to the conclusions of Laurence Golborne, the intense media focus on this occasion, made simpler Chile's Minister of Mining. People all over the world followed his direction of the miner’s rescue.

Along with using news exposure of the saving, the authors interviewed the crucial members of the top team, including the supervisor of the El Teniente mine, top government officials and also the chief engineer on the website. All these are related to managers facing any type of unprecedented disaster, one with which they have no prior expertise. Included in these are taking charge in the event you are best positioned to make a difference; assembling essential specialists in your top team, but keeping the amounts small; delegating conclusions beyond your expertise but retaining oversight of them; and being transparent about possible results to keep up stakeholder support.

PUBLICATION DATE: October 01, 2011 PRODUCT #: SMR398-PDF-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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