The case centers on the many controversies surrounding the Paseo Caribe real estate development project in San Juan, capital of Puerto Rico. Project developers have to contend with large demonstrations, civil disobedience, government intervention, lawsuits and costly delays as a result of allegations that there were several irregularities in the permit issuance process and that the project was built on state land area. The fact that the Paseo Caribe was located in prime tourist San Juan and meeting space, as well as historically and culturally important areas, the added value and visibility of the debate. Jose Antonio Moreno, president of the Puerto Rican Architects and Landscape Architects Association, reflecting on the lessons learned from industry participants, as well as ways of association can encourage industry actors to handle conflicts in a less confrontational manner. The case illustrates the lack of control is not with stakeholders actively and effectively. "Hide
by Gwendolyn Toro, Julia Sagebien, Victor Quinones Source: Richard Ivey School of Business Foundation 16 pages. Publication date: April 19, 2010. Prod. #: 910M18-PDF-ENG