Simbhaoli Sugars Limited: Innovating Farmer Communication Services Harvard Case Solution & Analysis

Simbhaoli Sugars Limited has deployed a brand new system of communication services through Voice Web, a cellular-based Internet technology, in rural areas for better participation with the farmers who supply sugarcane to the SSL factory.

The importance of perceived worth of services to the end users and also the necessity to involve all stakeholders during the innovation set-up procedure are described. Necessary facets of the service innovation notion are used to analyze the problems found during the pilot deployment of the new communication services of Simbhaoli Sugars Limited.

Simbhaoli Sugars Limited Innovating Farmer Communication Services case study solution

PUBLICATION DATE: December 04, 2012 PRODUCT #: W12365-HCB-ENG

This is just an excerpt. This case is about INNOVATION & ENTREPRENEURSHIP

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