The 16-day final mission of the space shuttle Columbia in January 2003, which killed seven astronauts. Includes background on the NASA program and the creation of human space flight, including in the 1970 Apollo 13 crisis and the 1986 Challenger disaster. NASA is considering organizational culture, leadership and impact on the investigation and response to the foam shedding from the external fuel tank during the shuttle launch. "Hide
by Richard Bohmer, Laura R. Feldman, Eric M. Ferlins, Amy C. Edmondson, Michael A. Roberto Source: Harvard Business School 33 pages. Publication Date: April 27, 2004. Prod. #: 304090-PDF-ENG