In this organizational functionality post, Penn State alumnus Steven Fink-dubbed the 'Dean of Crisis Management' for his pioneering work in the area-discusses how the board of trustees of Penn State mishandled the Jerry Sandusky scandal. Basing his views on years of catastrophe management for a number of the world's most prestigious businesses and organizations, Fink presents an argument for how Penn State's board of trustee's reaction to the accusations against Sandusky amplified the media-driven crisis.
Coach Joe Paterno's firing and a lack of control over an impartial investigation created a series of communications blunders and terrible management issues, which to this day has left a negative perspective Penn State in the mind of several people. Beyond the criticism, Fink offers examples of well-managed crises and suggests how Penn State could have better handled the crisis.
PUBLICATION DATE: September 15, 2014 PRODUCT #: BH633-HCB-ENG
This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE
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