The case details the customer order Desko in the process. This highlights the importance of this key business process and how its ineffectiveness can significantly affect the performance of small and medium businesses. "Hide
by Pierre Hadaya, Robert Pellerin, Jean Ethier Source: Richard Ivey School of Business Foundation 6 pages. Publication date: April 20, 2011. Prod. #: W11079-PDF-ENG
Related Case Solutions & Analyses:
University Health Network (UHN): The MOE-MAR Initiative
Netflix
Sullivans Flooring Concept
Auditor Liability in Canada (B)
Melco Entertainment Limited
Time Warner Inc. and the ORC Patents
EnglishStreet.com: English on the Internet
Highway 407 Express Toll Route
Seagram Greater China Office Relocation in Hong Kong
NCsoft Corporation
