This case focuses on the significant challenges faced by the administrators of the county-owned Prairie Health Service: What can be done to reduce the number of accounts and other redundancies among the four divisions of the organization? The aim is to implement the administrators a comprehensive records management system that will streamline the accounting and billing processes for patients, thus increasing the efficiency and timeliness, and reducing financial losses. At that time it was the purpose of financial responsibility for the organization, records management software package is selected by the General Director was insufficient for the task. Instead of listening to the advice of his division managers who have spent considerable time researching potential software CEO, seemed, basing its decision on the selection of personal relationships he developed with sales representatives of one of the programs of the company. "Hide
Source: Richard Ivey School of Business Foundation 3 pages. Publication Date: August 10, 2011. Prod. #: W11277-PDF-ENG
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