For decades, the periphery is involved nothing more than the movement of call centers in countries with low labor costs. But things have changed. Today a new generation to the periphery is more value-added services, such as a very complex software projects or special R & D functions. These changes are forcing companies to rethink their strategies of internationalization in order to include more of these types of value-added processes to the periphery. In this article, the authors discuss the risks and opportunities that managers should consider in the periphery, and they offer six steps to create value, not just cost reduction. "Hide
by Joan E. Ricart, Pablo Agnese Source: IESE-Insight Magazine 8 pages. Publication Date: September 15, 2011. Prod. #: IIR060-PDF-ENG
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