Installing this case, off the coast of Somalia, a failed state, where piracy has increased dramatically over the past few years. In this case, a group of 14 pirates hijacked a cargo ship full of cars, but do not make any demands. They keep a multinational crew of 20 (whose captain and two officers of the American), ship, cargo and hostages. Chief operating officer of international shipping companies to choose between alternative strategies to get the crew, the cargo and the ship returned safely with the least possible cost. "Hide
by Alvaro Cuervo-Cazurra, Michael Train, Jeanne M. McNett Source: Richard Ivey School of Business Foundation 9 pages. Publication Date: November 23, 2011. Prod. #: W11524-PDF-ENG