Merck & Co, Inc, the largest pharmaceutical company in the process of review and assessment of its personnel policies and practices. Employee interviews revealed that the reward for their good work was not adequate: the best performers received salary increases that were, in most cases, only slightly better than those in the average performers. In many cases, performance was not even clearly defined. The goal is that students are struggling with the common diseases of certification: Trends managers assign global assessment of employees, regardless of their effectiveness. Alternative assessment system should be proposed and discussed. "Hide
by Kevin J. Murphy Source: HBS Premier Case Collection 6 pages. Publication Date: September 12, 1990. Prod. #: 491005-PDF-ENG
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