John Akers, chairman of IBM, have to decide how to turn $ 60 billion, the full line global computer company that is a leader in every market it serves, but it is losing market share in all areas. The case looks at the prospects of top management to the process of organizational change. "Hide
by David B. Yoffie, Andrall E. Pearson Source: Harvard Business School 22 pages. Publication Date: November 6, 1990. Prod. #: +391073- PDF-ENG