Gifts human resource issues related to the First Chicago Corporation strategy in corporate banking. They want to maintain a close "relationship" with customers, and develops powerful functionality investment banking. They face three challenges: recruiting and maintaining investment bankers, citing "relationship management" (RM) (who see career success in terms of moving away from client contact and to the management hierarchy), and getting investment bankers and RM, to work together. "Hide
by Raymond A. Friedman Source: Harvard Business School 14 pages. Publication Date: November 27, 1990. Prod. # Four ninety-one thousand and fifty-eight-PDF-ENG
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