Describes a highly successful effort to turn around the performance management of $ 30 million Raychem division which manufactures electronic connectors. The original system of production was a batch process with a wide range of products, high inventory and slow time capacity. These process the operations of low inventory, just-in-time plant, and production cells. Shows how this was done and the impact it has had on the different categories of overhead. "Hide
by Clayton M. Christensen Source: Harvard Business School 17 pages. Publication Date: March 29, 1994. Prod. #: 694063-PDF-ENG