Vista-Sci Health Care Inc. Case Study Solution
S.M.A.R.T. Performance Analysis:
For SMART analysis, both the candidates are under consideration to get their performance evaluated, based on specific criteria i.e. if any project is to be assigned, who would be considered the first choice. Therefore:
Specific:
In order to achieve the organizational goal in terms of its mission statement, among Jamie and Upshaw, Jamie would be considered for achieving significantly exceptional results. The reason behind which is that Jamie has an ability of demonstrating effective coordination, management and supervision, planning and providing support to the staff members.
Measureable:
Based on the performance evaluation of both the candidates, the key measurable factors are: productivity rates, consumer satisfaction, quality and accuracy of the products to which both the candidates stand out with somehow similar outcomes.
Achievable:
As the achievement of goals is primarily dependent on the skills and the changes in the attitudes of the employees, therefore, Jamie and Upshaw have the abilities of improving their skills. But, in terms of developing new skills and behavioral changes, Jamie is most likely to react and act in this regard, while Upshaw does not demonstrate any significant interest.
Relevant:
Whether the project assigned to Jamie was of her domain or not, she has represented excellent skills of giving her best at work from developing new skills or work out of domain to meeting the deadlines on time. Whereas, although Up shaw’s performance has been consistent but there has not been enough noticeable changes or challenging situations faced by him.
Time Bound:
Depending on the type of project and the time given to each candidate, Upshaw tends to be a bit more time-bound as compared to Jamie, which is primarily differentiated due to his back ground i.e. Upshaw had been in military and served his services there for about a period of two years.(FME, 2013)
Decision Criteria:
| Candidate | Alternatives | Time | Money | Productivity | Skills | Score | Av. Score |
| Jamie | SWOT | 7 | 8 | 9 | 9 | 33 |
33 |
| Goal Setting | 8 | 8 | 9 | 8 | 33 | ||
| SMART | 8 | 7 | 9 | 9 | 33 | ||
| Upshaw | SWOT | 8 | 7 | 6 | 7 | 28 |
27 |
| Goal Setting | 8 | 6 | 7 | 7 | 28 | ||
| SMART | 8 | 7 | 6 | 5 | 26 |
Recommendation:
Based on the analysis of both the candidates, the best recommended candidate to be considered as the replacement of Jones in order to develop the potential and skills in the people working at the organization, tends to be Jamie Hernandez. This is due to the fact that she significantly possesses the potential of developing growth of organization,herself and the people working at the organization. Considering the fact, any supervisor or the leader must have the ability to treat the people working under the supervision well,and assist them in developing new skills and share a good communication good. This is the utmost considered and an important aspect, because communication in leadership plays a significant role. With the evidence, despite Jamie’s personal issues in regards to her mother’s illness, she has been in continuous contact with her team,despite the fact that she was on leave at that time. This clearly indicates her passion, loyalty and ambition towards her work, which would lead her to promotional benefits, because she is undoubtedly a deserving candidate. (Dr. TEO, 2016)
Conclusion:
The growth of Vista-Sci is significantly followed by the marketing philosophy despite of its key segment i.e. to operate as a pharmaceutical organization. Among all the categorized groups, the product managers were considered as the key dominant players in the marketing orientation. Based on the analysis of both the candidates, the best recommended candidate to be considered as the replacement of Jones (in order to develop the potential and skills in the people working at the organization) tends to be Jamie Hernandez.
Appendices:
Appendix A – SWOT Analysis of Jamie Hernandez
| Strength | Weakness |
| Creative ideas
Good communication and relation Productive results Career-oriented Highly rated performance |
Unmanaged work pressure
Diverted attention |
| Opportunities | Threats |
| Promotional benefits
Efficient Performance |
Performance inconsistency
Decline growth potential |
Appendix B – SWOT Analysis of Michael Upshaw
| Strength | Weakness |
| Consistent performance
Great sense of documentation On-time project completion |
Lack of communication
Lack of ambition and passion Lack good relations |
| Opportunities | Threats |
| Promotional benefits
Efficient performance Productive growth |
Communication gap
Ineffective productivity and outcomes |
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