This employee survey in six major U.S. companies asked, "What works and what hurts in corporate ethics / compliance?" The study showed that the values on the basis of cultural approach to ethics / compliance management works best. Critical components of this approach include the commitment of the leaders of ethics, fair treatment of employees, reward ethical behavior, concern for external stakeholders, as well as consistency between policies and actions. What hurts the effectiveness of most of these ethics / compliance program by staff members, there is only to protect the guilty from the top management and ethical culture, which focuses on unquestioning obedience to authority and the staff of its own interests. The results of effective ethics / compliance impressive. They include reducing the unethical / illegal behavior in the organization, raising awareness about ethical issues, more ethical advice seeking within the company, a greater willingness to deliver bad news or report on the ethical / legal violations in the management, better decision-making in relation to the ethics / compliance programs, and increased employee commitment. "Hide
by Linda Klebe Trevino, Gary R. Weaver, David G. Gibson, Barbara Ley Toffler Source: California Management Review 24 pages. Publication Date: January 1, 1999. Prod. #: CMR146-PDF-ENG
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