Catherine Mason, a program officer at InterExchange, the company that manages the academic exchange programs with the former Soviet Union. After returning from a long period of time in the three former Soviet republics, Mason finds that the Department of Finance introduced a new refund policy. It must decide how to interpret and respond to the notes on the expense-account reimbursement. The twist in the case is the fact that because of the last incident, Mason does not have a positive attitude or her department head or controller. Mason believes that the new policy did not take into account the individual nature of the financial transactions carried out in foreign countries. How it should present their arguments and explain their position to the controller? "Hide
to June West, Jerry Yemen Source: Darden School of Business 9 pages. Publication Date: November 16, 1999. Prod. #: UV0808-PDF-ENG
Related Case Solutions & Analyses:
California Pizza Kitchen
ROI for a Customer Relationship Management Initiative at GST
Deutsche Bank Securities: Financing the Acquisition of Consolidated Supply S.A.
Note on Flexible Budgeting and Variance Analysis
Note on Motivation
Talismark
H Partners and Six Flags
Saito Solar—Discounted Cash Flow Valuation
Fullerton: Risk Analytics and Business Strategy
LP Laboratories Ltd.: Financing Working Capital
