Describes the transformation of the forging and casting of a company in which the style of management and labor relations reflects the traditional mechanisms of post-World War II steel industry to the one in which labor and management partner in the overall strategy of the service quality. Describes how management Comtek slowly developed a more trusting relationship with the leadership of the block negotiations, resulting in joint efforts to address the challenges facing the company. "Hide
by Jay Rao, James Hunt, Elaine Landry Source: Babson College 10 pages. Publication Date: January 1, 2000. Prod. #: BAB093-PDF-ENG
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