The newly appointed head of private banking branch of the national bank is faced with various challenges, including managing difficult people, changes in personnel with different levels of sensitivity, and to decide if the city is a small branch in the final analysis must be closed. He should consider the potential impact of the branch closure on the community, the reputation of the company, employees, and his own career. He also needs to review its options and develop recommendations for the upcoming meeting. "Hide
by James A. Erskine, Eric Sorrentino, David T. Wesley Source: Richard Ivey School of Business Foundation 9 pages. Publication Date: July 7, 2000. Prod. #: W00004-PDF-ENG
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