Early dispute resolution (EDR) has been successful in GE. However, when Michael McIlwrath, new counsel for the Italian branch, trying to translate it to your company, no problems. He had to get inside the adoption, and explain the concept of mediation in early European culture not accustomed to the practice. This case is made and on the transfer of the American program of dispute settlement in the foreign context and considered four studies of cases facing McIlwrath. "Hide
by Michael A. Wheeler, Gillian Morris Source: Harvard Business School 8 pages. Publication Date: June 19, 2001. Prod. # 801 453-PDF-ENG