PassAct is a virtual distributor of high-tech R & D components and products, taking orders from researchers in the company, transferring them to the respective suppliers and enforcement. Customers order from a web directory with the built-in work flow capabilities. PassAct works with vendors to integrate their products in this catalog and use the Internet to send the order related information. PassAct did not have a stockpile and adds value by presenting a comprehensive electronic catalog and services related to search and order products. PassAct making significant changes to its revenue model by charging clients and service providers that were previously free. The company is interested in how much to charge for these services, and what the consequences will be. "Hide
by Andrew McAfee Source: Harvard Business School 19 pages. Publication Date: August 22, 2001. Prod. #: 602026-PDF-ENG
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