Describes the challenges facing Van Bolton, head of a major airline, as it works with the head of the pilots union "negotiate issues related to the acquisition of a smaller airline. Bolton must find ways to overcome the history of adversarial relations between the company and the union. "Hide
by Michael D. Watkins Source: Harvard Business School 2 pages. Publication Date: December 3, 2001. Prod. #: 902051-PDF-ENG