Describes a specific approach for measuring the performance of computers within an organization and suggests ways this tool can be used to reduce the computational investment company, while maintaining the service. This software supports the industrial engineering approach to the provision of computational resources. The development of this approach, and a list of your strengths and weaknesses is a key objective for the class discussion. "Hide
on F. Warren McFarlan, Nancy Bartlett Source: Harvard Business School 24 pages. Publication Date: January 10, 2002. Prod. #: 302061-PDF-ENG
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