This case emphasizes the use of current thinking in the science of negotiation theory. He emphasizes, provocative approach, which calls into question many of the traditional studies of negotiations so far. The case explains the roots of science and some general ideas and definitions, such as linearity, compared with non-linearity, feedback, and chaos. It turns out that a subset of science - the study of complex adaptive systems. These systems have interactive feedback loops, and critical issues that affect the future course of the system. In addition, they are highly adaptive and creative. Negotiate complex, adaptive systems, and should be studied at the micro-scale interactions. Five key lessons conclusions: 1) seemingly simple negotiations can take a surprisingly different ways, 2) situations that appear complex may be due to a few key factors, and 3) large samples is often reflected in a small, 4), complex adaptive systems, as negotiations are not completely random, but they also do not have a fixed equilibrium., 5) creativity generated in the chaotic region "Hide
by Michael A. Wheeler, Gillian Morris, 15 pages. Publication Date: June 18, 2002. Prod. #: 902230-PDF-ENG