ING Direct Canada is the retail banking division and one of the world's leading providers of integrated financial services, ING Group of the Netherlands. ING Direct Canada is required to meet the operational needs of a growing customer base, while maintaining the current level of staffing, physical space, and a commitment on the same day due to processing. Senior Vice President of Operations to implement procedures to deal with the immediate problems of the company's growth and long-term strategy. Options to consider include new technology, improve efficiency, or resting on the same day processing requirements. "Hide
by Michelle R. Leenders, Robert Klassen, Natasha Ebanks Source: Richard Ivey School of Business Foundation 14 pages. Publication Date: 08 Oct 2002. Prod. #: 902D11-PDF-ENG
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