Lyric Dinner Theater (A) Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

Rebecca Belzer, after receiving her MBA and the rejection of other options, agreed to lower wages and a substantial bonus to join the dinner theater is partly owned by the parents that it was 5 years of losses. She immediately found low morale, there is no control, very little information about customers, suppliers required to be paid on overdue accounts and board meetings, which ended in a scream. While seeing no one solution to the problem, it took steps to settle with suppliers, review and issue separate invoices, customer surveys, launch promotions and source of cooking. While recent earnings from "Annie" was strong, it faces through the recruitment of experienced general manager, dealing with personnel issues, referring to the price of the ticket and bar sales, which makes scheduling changes, installation of a new accounting system, how much to pay Cast and select shows next year. If she had made the right decision to take the job?
Looking back on five years of losses, Rebecca Belzer, newly minted MBA, steps in her family business, with its mandate to turn it around or close it. In its first six months, it has made a number of changes, with varying success, but is starting to show a profit. Many of the strategic, organizational, marketing, and operational decisions ahead as it plans for next year and trying to run hard to the board of directors in the entertainment complex. "Hide
by Richard G. Hamermesh, James M. Sharpe Source: Harvard Business School 16 pages. Publication Date: July 26, 2012. Prod. #: 813043-PDF-ENG