After two and a half years of effort, Fraser Bullock, the chief operating officer of the 2002 Winter Olympics, has faced projected deficits and post-9/11 security requirements only five months before the opening ceremony. Summarizes the organizational structure and processes created by Bullock and CEO Mitt Romney, and they create systems and culture to empower effective working knowledge of 90% of its staff, which began work two weeks before the Games. "Hide
by H. Kent Bowen, Courtney Purrington, Bryce C. Lapierre Source: Harvard Business School 21 pages. Publication Date: March 24, 2004. Prod. #: 604092-PDF-ENG
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