In the fierce global competition and high customer expectations, many companies have turned to the Supply Chain Management (SCM) to use the resources and know-how suppliers and customers. To get a good idea of what is required, 52 in-depth interviews were conducted with the heads of the supply chain to respond to the question: "What are the principles that lead successful design of the supply chain and cooperation?" The results are 10 guidelines for high-impact SCM. Comparison of these guidelines in a settlement shows that there is still a lot of managers who expect to get back on a difficult path to supply chain collaboration. "Hide
by Stanley E. Fawcett, Gregory M. Magnan Source: Business Horizons 8 pages. Publication Date: September 15, 2004. Prod. #: BH109-PDF-ENG