Sitara was a village in India, where the local governing body has 15 members, led by Gram Pradhan. In 2011, Gram Pradhan has approved a project to upgrade a large pond in the village according to the directives of the central government MNREGA scheme. However, at the beginning of excavation at the site, it was found that the area was very swampy. Manual work has appeared on the site every day, but refused to work in life-threatening conditions. MNREGA prohibited the use of machines, except in case of emergency, without specifying what those circumstances might be. Thus, Gram Pradhan was forced to pay for wages for no work. The case is at this point where the solution must be found. Part illustrates how the Indian style of management, which is based on competencies such as jugaad (creative improvisation), innovation and creativity leads to talent management and capacity building even at the bottom of the pyramid. Part B gives birth to a compromise between management practices and management through jugaad "systematic innovation." Part C sheds light on public policy approach to study the situation in general. The case also explores the skills required for the effective functioning of social and commercial establishments in India. "Hide
by Neha Sharma Paliwal Source: Richard Ivey School of Business Foundation 12 pages. Publication Date: Sep 04, 2012. Prod. #: W12172-PDF-ENG
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