Traces the origin and development of the corporation 3M, paying particular attention to the origin of their business based on the ability to innovate. In particular, he emphasizes the role of General Manager William McKnight in creating a unique set of values, policies and structures to nurture and develop a continuous update. With the changing environment of the 1980s, however, a new generation of leaders begin to implement new policies and changing cultural norms that helped 3M grow. The trigger issue focuses on what other changes are required. "Hide
by Christopher A. Bartlett, Afroze Muhammad Source: HBS Premier Case Collection 20 pages. Publication Date: January 3, 1995. Prod. #: 395016-PDF-ENG
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